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- abidjan, abidjan, ivory coast
Offres d'emploi - Abidjan, abidjan, ivory coast
IT Operations Assistant
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African Development Bank GroupAbidjan, Côte d'IvoireTHE BANK :
Established in 1964, the African Development Bank is the premier pan-African development institution, promoting economic growth and social progress across the continent. There are 81 member states, including 54 in Africa (Regional Member Countries). The Bank’s development agenda is delivering the financial and technical support for transformative projects that will significantly reduce poverty through inclusive and sustainable economic growth. In order to sharply focus the objectives of the Ten-Year Strategy (2024-2033) and ensure greater developmental impact, five major areas (High 5s), all of which will accelerate our delivery for Africa, have been identified for scaling up, namely, energy, agro-business, industrialization, integration and improving the quality of life for the people of Africa.
THE COMPLEX :
The Vice-Presidency, Technology and Corporate Services (TCVP) is responsible for the design, development and delivery of efficient, people-centered, client-oriented, corporate services and information-technology solutions to ensure overall institutional effectiveness in all aspects of the Bank’s corporate services. The Complex provides leadership in the formulation and implementation of Bank’s strategies, policies, controls and approaches on organizational information technology systems, software applications, cyber security, IT support and infrastructure systems. The Complex is also responsible for management of the Bank’s real estate assets, institutional procurement, language services and business continuity.
THE HIRING DEPARTMENT / DIVISION :
The mandate of the Corporate Information and Technology Services (TCIS) Department is to advise the Bank’s Management and provide technical leadership in the continuous improvement of the Bank’s information and communication technology (ICT) infrastructure and its computing and knowledge and data storage systems. The Department also is mandated to provide technical services to all organisational units in the Bank and its Regional Centres, Country Offices and External Representation Offices on cost-effective ICT and computing business solutions for their work programmes. In the fulfilment of those mandates, the Department leads the acquisition and adaptation, or the in-house development of ICT and computing platforms and collaboration tools to enhance the efficiency of business processes and the quality of Bank products through more effective file sharing, and to increase the Bank’s organisational effectiveness through seamless communications.
The Infrastructure Services Division ( is responsible for overseeing and managing all the Bank’s IT Infrastructure systems, platforms, services, and assets. This covers the Storage Systems, Datacentre, Servers, Replication, Operating systems, networking, connectivity, unified communications (video, voice, and data), load balancing and all other IT infrastructure assets and services. The division provides all Bank staff and business partners secure access to the Bank’s IT services from anywhere, anytime, on any device, with the objective of upholding the One Bank business culture and supporting the Bank’s ‘SMART BANK’ vision, anchored on digitalization, cloud implementation and automation of Bank operations and processes.
THE POSITION :
As part of the , the IT Operations Assistant will :
- Ensure Email Platform availability (Cloud and On-premises).
- Ensure Infrastructure Services (Microsoft Office 365, Azure, Exchange on-premises) availability.
- Ensure the Email environment is operational and secure in accordance with the organization’s service level requirements and IT’s security guidelines.
- Develop documents related to operations, working procedures, testing configurations, and project planning and deployments.
KEY FUNCTIONS :
Under the general supervision and guidance of the Division Manager , the IT Operations Assistant will be required to perform the following duties and responsibilities :
COMPETENCIES (skills, experience, and knowledge) :
THIS POSITION DOES NOT ATTRACT INTERNATIONAL TERMS AND CONDITIONS (THE POST HOLDER WILL BE CONSIDERED AS A LOCAL STAFF AND WILL NOT HAVE INTERNATIONAL TERMS AND CONDITIONS OF EMPLOYMENT).